Privacy Policy

Introduction

Mann Registration ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Request a quote or consultation
• Subscribe to our newsletter
• Register for an account
• Contact us directly

This information may include:

• Name
• Email address
• Phone number
• Company name
• Fleet size
• Service preferences
• How you heard about us, if you choose to answer that optional question
• Any other information you choose to provide

Automatically Collected Information

With analytics consent, we collect limited website-use information to measure visits and improve the site. This includes:

• A first-party pseudonymous visitor identifier and per-visit session identifier
• A one-way network fingerprint derived server-side from the request address; we discard the raw IP address
• Broad device category and browser language, not a raw user-agent or browser fingerprint
• Pages you visit and time spent on pages
• Referring website addresses
• Standard campaign fields (utm_source, utm_medium, utm_campaign, utm_content, and utm_term) when present

How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

• Provide, maintain, and improve our trucking compliance services
• Respond to your inquiries and service requests
• Send you administrative information, updates, and service notifications
• Process transactions and manage your account
• Detect, prevent, and address technical issues
• Comply with legal obligations and regulatory requirements

Communications

When you submit a form, we use the contact information to respond to that inquiry and provide requested service communications. We do not treat optional analytics consent as consent to receive promotional email or text messages.

Analytics and Service Improvement

• Monitor and analyze website usage patterns and trends
• Understand user behavior to improve user experience
• Conduct A/B testing and optimize website performance
• Generate aggregated, anonymized reports for business analysis

Training and Development

Important: We may use data collected through our website, including user interactions, inquiries, and behavioral data, for training and improving our services. This includes:

• Training our customer service processes and response systems
• Improving our internal tools and service delivery methods
• Developing and enhancing automated systems and features
• Creating training materials for our staff
• Analyzing common questions and issues to improve our FAQ and support resources

When data is used for training purposes, we take steps to anonymize or aggregate the data where possible to protect individual privacy while still gaining valuable insights to improve our services.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use

• Essential Cookies (Required): These cookies are necessary for the website to function properly and cannot be disabled. They enable core functionality such as security, network management, and accessibility.
• Analytics Cookies (Optional): These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. Data collected includes pages visited, time spent on pages, scroll depth, click patterns, and navigation paths. This data may be used to train and improve our services and user experience.

Your Cookie Choices

When you first visit our website, you will be presented with a cookie consent banner that allows you to:

Choosing required cookies only does not create a behavioral visitor profile. We retain one aggregate count of the consent button selected, the public page path, and an hourly time bucket so we can measure consent coverage. That aggregate record contains no visitor identifier, session identifier, IP address, user agent, referrer, form value, or journey history. Separately, our hosting provider produces ordinary access logs needed to deliver and protect the site; operational reports imported into our portal are reduced to page-level request and response totals without retaining request-level identities. If you allow analytics, we may retain pseudonymous visitor and session identifiers, pages and navigation events, broad device category, browser language, and coarse country, region, city, or time-zone information when available. We derive and retain only a one-way network fingerprint; we do not retain raw IP addresses, raw user agents, browser fingerprints, DevTools status, arbitrary URL query strings, or form answers in analytics. We retain only the standard campaign fields listed above when present. Your name, email, phone, and company are retained only when you deliberately submit them through a form or otherwise provide them to us.

• Allow Analytics: Enable optional first-party and configured analytics measurement
• Accept Required Only: Only enable essential cookies necessary for website functionality

You can change your cookie preferences at any time by clearing your browser cookies and revisiting our website, or by adjusting your browser settings. Note that disabling certain cookies may affect your experience on our website.

Google Analytics

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect information such as how often users visit our website, what pages they visit, and what other websites they used prior to coming to our website.

Microsoft Clarity

If you select Allow Analytics, we use Microsoft Clarity to understand aggregate page engagement, navigation, and usability. Clarity is not loaded for visitors who select Required Only. Form fields and other sensitive content are masked under the project's privacy settings, and Clarity data is governed by Microsoft's applicable privacy terms and the retention settings configured for this website.

You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available athttps://tools.google.com/dlpage/gaoptout

Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We share data with trusted service providers who assist us in operating our website and conducting our business, including:

• Web hosting and cloud service providers
• Customer relationship management (CRM) systems
• Payment processors
• Analytics providers (e.g., Google Analytics)

Legal and Business Requirements

• When required by law or to respond to legal process
• To protect the rights, property, or safety of Mann Registration, our users, or others
• In connection with a merger, acquisition, or sale of assets
• To regulatory agencies as required for compliance services

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Inquiry and Service Data: Retained only as long as reasonably necessary for the requested service, recordkeeping, dispute handling, and applicable legal obligations
• Transaction Records: Retained for the period required by applicable accounting, tax, contract, and legal obligations
• Analytics Data: Retained under the configured analytics-provider and internal retention settings, then deleted or aggregated
• Consent Preferences: Stored in the browser until cleared or replaced by a new preference

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Objection: Object to processing of your personal information for certain purposes
• Data Portability: Request transfer of your personal information in a machine-readable format
• Withdraw Consent: Withdraw optional analytics consent or a communication consent at any time
• Opt-Out of Sale/Sharing: California residents have the right to opt out of the sale or sharing of personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising your privacy rights

To exercise your CCPA rights, contact us at info@mannregistration.comor call us at (661) 564-8010.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: